There was an outstanding interest Towards SLMbox Present During the now respected IT Service Management conference, Which was Organized by Pink Elephant. Among the 50 different exhibiting at our booth was one of the ones just visited. It played an Important role were hurt our specialist professional Able to answer any question right there on the spot and in the Meantime the bottom of the unique functionalities were presented SLMbox During the exhibition. It was now highly appreciated by attendees of the harm we do not leave the... Read more
Service Level Agreements are set up between the Provider and Customer to define level of services. If the company doesn’t have it, trust can be broken in the process as the costumer can’t know what’s going on with his investments and business.Having SLAs gives them something to aim, as the infrastructure is designed when it comes to process, people and technology), and provides financial incentive for them to go the right way and also clarity about what is needed to be achieve during the process. So it allows costumer-provider to discuss... Read more
SLMbox debut on the annual event of international Pink Elephant. ITSM Conference and Exhibition recognized as the world's best IT Management conference will be held for the 16th time in Las Vegas.Its program is content rich and comprehensive – 15 tracks, 160+ sessions – covering a vast array of subjects from all across the ITSM spectrum. On the exhibition nearly 50 companies introduce themselves and their solutions. You may find more details on the official site of the conference:http://www.pinkelephant.com/Pink12/If you attend the... Read more
SLMbox has been recognized by an international board.SLMbox was nominated for the European IT Excellence Award 2011 in Business Intelligence category.This nomination is great honour for us, since SLMbox competed with international vendors' solutions and got into the best 6 to be nominated for the award.Real-time monitoring and objective reporting were the features of SLMbox that were emphasized as unique features by the board.
SLMbox, our own developed system for SLA monitoring and SLA-based performance evaluating received the IT Business Leadership Award 2010 in Product Development category. SLMbox deserved the award as best Hungarian innovation in 2010 with the approach of using data created by existing systems, instead of loading the IT operation as an additional system. The jury mentioned as an important fact that SLMbox is created from existing, working components mixed with unique knowledge, and became a ready-to-use, complete solution. The... Read more