Service Level Agreements in real-time with all the key functionalities that
will make your business more successful!
Be aware of any occurring Problem in real-time!
Monitoring functionality, assists the parties involved in the operational activities to constantly check if the given services fulfill the requirements of the SLAs!
Trace your Service Levels and always be up-to-date on how your SLA's perform!
SLA trends will become visible, even without the creation of reports or an in-depth service performance analysis.
Protect your organization from service level breaches!
The Service Managers will always have on-time information about any performance issues of the SLAs. This will provide the enough time to prevent any breach and to restore the desired service level.
Create reports on one click!
ITIL based report templates, scheduling, any period can be defined!
Finally, an ITSM solution where a configuration management database is not a pre-requirement!