SLMbox - the successful debut in the United States

There was an outstanding interest Towards SLMbox Present During the now respected IT Service Management conference, Which was Organized by Pink Elephant. Among the 50 different exhibiting at our... Read more

Risk of Not having SLAs

Service Level Agreements are set up between the Provider and Customer to define level of services. If the company doesn’t have it, trust can be broken in the process as the costumer can’t know... Read more

Features
Manage your Service Level Agreements in real-time with all the key functionalities that will make your business more successful!

SLM functionalities



Monitoring

Be aware of any occurring Problem in real-time!

Monitoring functionality, assists the parties involved in the operational activities to constantly check if the given services fulfill the requirements of the SLAs! 

 


Trace your Service Levels and always be up-to-date on how your SLA's perform! 

SLA trends will become visible, even without the creation of reports or an in-depth service performance analysis. 

 

Alerting

Protect your organization from service level breaches!
The Service Managers will always have on-time information about any performance issues of the SLAs.   This will provide the enough time to prevent any breach and to restore the desired service level.


 Reporting

Create reports on one click!
ITIL based report templates, scheduling, any period can be defined!


No CMDB

Finally, an ITSM solution where a configuration management database is not a pre-requirement!